Who we are

Colors of India Mart (“we,” “our,” “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website https://colorsofindiamart.infinityfreeapp.com, mobile app, or other services (together, “Services”).

Collection of Personal Information

Colors of India Mart may, from time to time, collect and store personal information that you provide to us directly, enter on our website, or give to us through other means. We collect this information lawfully and fairly, and only when it is reasonably necessary for, or directly related to, our business activities.

You may provide basic personal details such as:

• Full name
• Phone number
• Residential or delivery address
• Email address

We collect this information to enable us to:

• When you provide feedback or participate in surveys and promotions
• When you update your account details or change communication preferences
• When you provide information about your personal or business affairs
• When you supply financial or payment details (e.g., credit card information) for order processing
• When you contact or interact with our customer service team

In addition, we may collect any other personal information you choose to share with us during your interactions. Where practicable, we will collect personal information directly from you. If we receive your personal information from a third party, we will take reasonable steps to ensure that you are made aware of this and that the information is handled in accordance with this Privacy Policy.

Use and Disclosure of Personal Information

Colors of India Mart will only use or disclose your personal information for the purposes for which it was collected, or for related purposes that you would reasonably expect, unless you have given consent for another use, or we are required or authorized by law.

We use your personal information to:

• Process, fulfil, and deliver your orders
• Communicate with you about your purchases, account, or enquiries
• Provide you with product information, offers, and promotions (where you have consented to receive them)
• Improve our products, services, and website functionality
• Conduct customer surveys, feedback requests, and market research
• Comply with legal obligations or respond to lawful requests from government agencies

We may disclose your personal information to:

• Delivery and logistics partners to ensure your orders are delivered
• Payment service providers to securely process transactions
• IT and hosting service providers who support our website and systems
• Marketing service providers where you have opted in to receive communications
• Legal, regulatory, or enforcement authorities where disclosure is required or authorised by law

We do not sell your personal information to third parties. Where we engage third-party service providers, we take reasonable steps to ensure they handle your personal information in a manner consistent with the Australian Privacy Principles.

Access and Correction

If you have an account with us, or have provided personal information (including through comments or other interactions on our site), you may request an exported copy of the personal data we hold about you. This will include any information you have provided to us.

You may also request that we delete any personal data we hold about you. To make either request, please contact us at infi@colorsofindiamart.com.au.

Please note that we may be required to retain certain information for administrative, legal, or security purposes, and this data cannot be deleted where retention is required by law.

More information

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au/

Need help?

Contact us at {email} for questions related to refunds and returns.